In December 2021, Sony Entertainment Group hired two of our Cloud Support Engineer (CSE)graduates as Global Helpdesk Technicians. Over the past year, both OBT graduates have been promoted with the company, so the Sony recruitment team entrusted us to fill the two newly vacated positions. We are proud to say both new participants have also retained employment with Sony Entertainment Group.
Charos joined our CSE program with almost no prior tech experience. Charos and her family immigrated to the United States about ten years ago, and Charos studied English as her third language. It was not easy, but her determination to learn a new language pushed her out of her comfort zone and closer to her dreams. Charos doesn’t hesitate to ask thoughtful questions and goes above and beyond. She recovers quickly from setbacks and approaches challenges head-on, seeing them as learning experiences. Not surprisingly, Charos completed the CSE program and earned her AWS Cloud Practitioner Certification before starting at Sony.
Isaiah graduated from our Tech Fundamentals Bridge Program in July 2022 as a salutatorian and subsequently enrolled in our Cloud Support Engineer Program in August 2022. He loves building things and being creative. His prior tech experience included creating music, digital art, and coding. Isaiah has a bright personality that motivates everyone around him and consistently seeks ways to improve himself while helping others. Most of our participants experience personal challenges during the program, but Isaiah is particularly resourceful, always finding a way to navigate difficult situations. Isaiah completed the CSE program and earned his CompTIA IT Fundamentals certification before starting at Sony. He continues to study for the AWS Cloud Practitioner exam and hopes to be certified soon.
Tarique also joined CSE after first completing our Tech Fundamentals Bridge Program. He had the most prior work experience in the tech field. Yet, in his own words, he described his CSE journey as one where he learned more about himself and fine-tuned his personal and professional life goals. Tarique excelled throughout the program with continual support to prioritize his work-life balance. He also earned his CompTIA (Computing Technology Industry Association) IT Fundamentals certification and secured a job at Sony. Tarique reported feeling grateful and happy about his career trajectory and continues to study for the AWS Cloud Practitioner exam.