Transition Specialist and Alumni Manager

Location: Brooklyn, NY (Hybrid Work Model)
Position Code: VLYKG

Position Summary:

The Transition Specialist and Alumni Manager inspires TechSTART participants to envision their pathways into well-paid and sustainable careers in the tech sector.  They will provide individualized guidance and counseling to young adults, 17 to 24 years old, with a diverse range of needs and aspirations as they transition out of the TechSTART program and into quality outcomes in employment, post-secondary education, and advanced training.  They will also be responsible for building alumni engagement through the coordination of workshops and trainings for our alumni.   Reporting directly to the TechSTART Program Director, the Transition Specialist and Alumni Manager will also work in close collaboration with an interdisciplinary team to develop strategies for participants to reach program goals and outcomes.

Essential Job Functions and Responsibilities:

  • Assist the Director to develop, implement, and monitor a plan to provide appropriate and effective transition services for TechSTART participants.
  • Utilize a holistic youth-development approach to support participants in their post-program planning, including quality outcomes in employment, post-secondary education, and advanced training.
  • Provide individualized coaching and guidance to help participants envision their future pathways into entry-level employment and actualize their plans.
  • Support program alumni for at least one-year after program completion to ensure persistence in outcomes including ongoing email and text outreach as well as one-on-one support, as necessary.
  • Build community among program alumni through ongoing outreach efforts, developing and coordinating group events and trainings, as well as facilitating workshops.
  • Develop robust understandings of the certifications, experience, skills, and degrees that are required to advance in targeted tech career pathways.
  • Collaborate with an interdisciplinary team to develop and maintain a range of outcomes in advanced training, college, and employment that promote growth in the tech sector, using labor market trends and participants’ interests to drive efforts.
  • Monitor participants post-program progress including collecting necessary documentation to verify successful outcome placement.
  • Ensure achievement of all post-program milestones, benchmarks, and outcomes at required intervals.
  • Maintain timely and appropriate records to support internal case management and funder reporting.
  • Collect and manage all data related to program alumni.

Knowledge, Skills and Abilities:

  • A passionate commitment to OBT’s mission and vision, and an understanding of the inextricable link between workforce development, employment, and equity.
  • A track record in youth development with young adults, preferably in academic or career-oriented programs.
  • Excels in building strong, supportive relationships with a diverse young adult population with varying needs and backgrounds, including the ability to recognize their individual strengths, and understand the barriers they face in accessing entry-level employment.
  • Demonstrated skill sets in both individual counseling and workshop facilitation; a strong candidate for this role will have strong engagement and assessment skills and the ability to build rapport both remotely and in-person.
  • Ability to effectively present information both orally and written to individuals, public groups, and partners.
  • Strong data management and tracking skills; demonstrated experience managing data collection, analysis, and reporting.
  • Be able to manage, delegate, and prioritize multiple tasks and projects in a fast-paced, team setting.
  • Excellent organizational skills and attention to detail.

Education and Experience/Training:

  • An Associates Degree, Bachelor’s Degree preferred; candidates with at least three years of equivalent real world experience in directly relevant settings may also be considered.
  • Minimum two to three years of experience in workforce development, youth development, counseling, education, college access, or relevant fields as described above required.
  • The following are pluses but not required: prior experience translating complex content to young adult populations; comfort with designing and developing trainings or curriculum; familiarity with tech sector careers or certifications; prior experience with non-traditional populations or opportunity youth.

Other Qualifications:  These are the skills & attributes that all OBT employees need in order to meet the expectations of each other, our participants, and our partners.

Communicate with Clarity – Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

Work with Purpose – Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

Drive to Decision – Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for mission outcomes.

Own the Outcome – Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

Why You Should Join Us:

  • We are a passionate and motivated staff excited to propel NYC’s youth and adult communities.
  • Salary $41,000 – $45,000 plus benefits that include generous paid time off with summer Fridays and a winter break, 403(b) retirement plan, and medical, dental, vision plans.