Senior Vocational Skills Instructor

Location: Jamaica, Queens (Hybrid Work Model)
Position Code: O5VDO
Salary Range: $50,000 – $55,000/year

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision to strengthen the workforce by serving as a bridge to economic opportunity for individuals in underserved communities is critical for economic recovery. Through our skills-based training, education, and direct job placement, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Through our principles of accountability, confidence, and professionalism, we emphasize Values of Integrity-Respecting our commitments, personally and professionally, Excellence-Pushing one another to be our very best and Empowerment-Positive change begins with us. Our commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Diversity & Racial Equity Mission Statement: We recognize that structural racism, discrimination, systems of power, and other forms of oppression, give privilege and access to resources, lead to inequities, and have contributed to persistent disparities.  OBT is on an intentional journey to champion and operationalize the values of racial equity, diversity, and inclusion into our organization and the communities we serve. We strive to sustain a culture where all individuals can thrive and feel a sense of belonging, especially those whose voices and experiences have been historically marginalized. We commit our work to breaking oppressive barriers and serving as a bridge to sustainable economic opportunities that will build and strengthen an equitable workforce.

Diversity, Equity, Inclusion, Accessibility & Belonging (DEIA&B) Statement: We value individual differences and the benefits diversity and inclusion bring to our organization. It enables us to effectively grow by developing respected representation in the communities OBT serves while giving back through our personal experiences and efforts thereby adding immediate value. We understand that diversity is not simply about people who represent the full spectrum or ethnicities, national origins, ages, sexual orientation, gender identity, beliefs, religions and faith, cultures, socio-economic backgrounds and levels of physical ability; it also involves our ability to being open-minded and creating balance within OBT as an organization. Within our diversified workforce, we see our differences as assets, not liabilities and intentionally prioritize methods to enhance our DEIA&B journey. OBT realizes that diversity is an important issue for our organization, but we also realize that it is not enough to hire people with the differences mentioned above. Everyone needs to feel like they are truly welcome, safe and free to be themselves in the workplace. We are establishing a sense of belonging and inclusion, so we can ensure that all employees, regardless of their background and experiences, are connected with equal opportunities and create a healthier, more successful future together.

Please note: In accordance with NYC Mayoral Executive Order and mandate, OBT requires that all newly hired employees provide proof of at least one dose of the COVID-19 vaccination upon hire and proof of full vaccination within 3 – 6 weeks after having received the 1st dose. Please contact with questions.

Position Summary:
The Senior Vocational Skills Instructor provides contextualized instruction that will augment the overall program model and relate to working in a general business environment. The Senior Vocational Skills Instructor is responsible for providing classroom instruction to prepare trainees to pass the National Health career Association’s (NHA) Certified Medical Administrative Assistant (CMAA), National Retail Federation (NRF), and Microsoft Office Suite (MOS) Exams, and to enter the workforce. The Senior Vocational Skills Instructor will also be responsible for conducting outreach, intake and assessment and case management and reporting. He/she will also be required to work across programs/sites as necessary.  OBT’s Train and Earn program works with young adults, ages 17-24 by offering them a variety of programs and services. Participants of the program work toward obtaining the business skills necessary to obtain employment or advance to college. Participants also receive an array of support/social services necessary to assist them in reaching their goals.

Key Duties and Responsibilities

  • Provide daily instruction for the Certified Medical Administrative Assistant exam, following the most up to date curriculum; update and augment curriculum as needed.
  • Maintain NHA’s approval of OBT as a testing site and proctor the CMAA exam.
  • Provide job readiness, counseling, and computer workshops.
  • Work with Program Director to manage trainees through the internship component of the MAA program.
  • Assist with recruitment and promotion to enroll trainees.
  • Facilitate program orientation sessions for eligible and suitable candidates with appropriate staff.
  • Conduct assessments with applicants to ensure both eligibility and suitability for the program using standard OBT and funder guidelines. Where appropriate, refer ineligible applicants to other programs and services.
  • Enforce all OBT trainee rules and guidelines consistent with standard OBT policies and procedures.
  • Maintain trainee case files containing class work, projects, tests for each trainee; accurately record case notes on a regular basis and enter data into the funder’s and OBT’s data management systems.
  • Provide instruction in basic computer applications, Microsoft Office Suite, and NRF.
  • Create and submit for approval an effective curriculum with lesson plans that address such areas as MS Word, MS Excel, and PowerPoint, and are geared toward passing the Microsoft Office Specialist (MOS) Certification.
  • Maintain adequate inventory of MOS and NRF test vouchers to assure immediate availability.
  • Provide ongoing feedback on each trainee’s progress and report on such progress to other program staff and administration.
  • Assist with any relevant reporting as required by contracts.
  • Perform all other appropriate duties as assigned by supervisor.

Knowledge, Skills and Abilities:

  • Ability to meet program goals, quality classroom instruction, lesson planning, effective classroom management, and timely and accurate progress reporting.
  • Ability to relate to and successfully counsel young adults 17-24 years of age from a variety of cultural/racial orientations with a range of issues that may prevent them from achieving educational and employment success.
  • Ability to maintain case records and complete other reporting requirements in a timely and organized fashion.
  • Ability to work as part of a team and be able to easily share relevant information with co-workers.
  • Ability to handle conflict situations.
  • Must display strong leadership skills, personal initiative and the ability to problem solve.
  • Must possess excellent organizational and communication skills.

Education and Experience/Training:

  • Minimum of Bachelor’s Degree and some experience working with disadvantaged population required.
  • Knowledge of medical terminology and healthcare setting.
  • Must be proficient in Microsoft Office (Word, Excel, Outlook).
  • Knowledge of workforce development is helpful.

Other Qualifications:

These are the skills & attributes that all OBT employees need in order to meet the expectations of each other, our participants, and our partners.

Communicate with Clarity Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

Work with Purpose Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

Drive to Decision Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for mission outcomes.

Own the Outcome Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.