Revised: Case Manager, Advance and Earn Program

Location: Remote to Onsite (Brooklyn, NY) 
Position Code: 3VUD2

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. OBT’s programs operate out of multiple locations and serve as a bridge to economic opportunity for youth, individuals, and families in underserved communities. Through various sector-based pathways, we offer programming that extends from high school equivalency programming to industry-certified training. OBT is funded through a mixture of government contracts, corporate and foundation grants and private contributions.

Position Summary
OBT is looking for a youth-focused, dedicated Case Manager in our Advance and Earn Program.  Under the supervision of the Support Services Supervisor, the Case Manager will be responsible for providing counseling and case management services to a minimum of 19 participants at all stages of the Young Professional’s Institute (YPI) program in Advance and Earn.

In partnership with the Department of Youth and Community Development, OBT launched the Advance and Earn Program in 2020. Young Professional Institute, a branch of Advance & Earn, helps opportunity youth between the ages of 16 and 24, who are neither enrolled in school nor participating in the job market, further their career prospects through comprehensive High School Equivalency (HSE) test preparation, employer-recognized trainings, credentials and certifications, and paid internships or stipend.  There are 3 main components of the program: contextualized academic programming, comprehensive HSE and work-based learning, and sector-focused advanced training.

Essential Duties and Responsibilities

  • Provide strength based case management and counseling to young adults at all phases of the Advance and Earn model
  • Maintain case tracking, case conferencing and group supervision models to assure that young adults and staff are holistically supported
  • Participate in clinical supervision
  • Provide case management and crisis management as required
  • Attend relevant professional development and provide referrals for external training for staff
  • Develop and facilitate essential skills workshops
  • Monitor the flow of young adults throughout program components
  • Enter and track data in all relevant systems
  • Input case notes and participant assessments
  • Participate in all team meetings, required trainings, and case conferences
  • Work cohesively with an interdisciplinary team to provide multi-tiered interventions
  • Monitor and track student attendance
  • Develop and facilitate retention events for students
  • Engage participant stakeholders, such as families and community partners to ensure best outcomes for youth
  • Monitor and facilitate intakes and ongoing student assessments throughout program
  • Tend to tasks as needed by all managers, especially direct supervisor

The case manager at OBT is expected to have the following professional and personal qualities, skills, and characteristics:

  • Have experience working with young adults from varying backgrounds and experiences
  • Be proactive in identifying resources for referral and crisis management assistance
  • Have prior demonstrated success in working cohesively with a interdisciplinary team
  • Have experience in developing and monitoring case notes and client assessments
  • Have experience conducting client intakes and interviews
  • Demonstrate ability to work with internal and external partners
  • Possess a passion for working with Opportunity Youth
  • Believe that workforce development and equity are inextricably linked
  • Be driven to create a strong culture of high accountability and high support
  • Have experience engaging and building relationships with varied stakeholders including young adults, families, staff and community partners
  • Lead by example and model integrity
  • Value and cultivate a learning environment, embodies a growth mindset

Education and Experience

  • Bachelor’s degree required
  • Minimum of 2 years of case management experience required
  • Experience in workforce programs a plus

Why You Should Join Us:

  • Salary is between is $42,000-$45,000 + full comprehensive benefits
  • Growth orientated, entrepreneurial work environment that pairs high accountability with high support
  • We are a passionate and motivated staff excited to propel NYC’s young adult communities

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