Job Developer, Medical Administrative Assistant Program

Location: Jamaica, NY (Hybrid Work Model)
Position Code: YHPW2

Position Summary

The job developer is responsible for bridging the gap between varying OBT program participants and gainful employment. In this role you will endeavor to increase the range of employment opportunities available to OBT program participants considering their interests, experiences, and ambitions as the foundation for job placements, and more broadly, for the identification and cultivation of potential employers. You will maintain a job bank with a diverse employer pool, provide participants with pre-employment skills, assist with preparing resumes, conduct mock interviews, teach World of Work classes, and ultimately place participants in quality, on-the-job training positions.

Essential Duties and Responsibilities

Job Development

  • Counsel participants on viable employment and other vocational options and provide current labor market information.
  • Facilitate direct and indirect job placement assistance by leveraging other OBT job developers for support.
  • Collect data from employers related to job orders including job requirements and skills.
  • Match job skills with participants’ qualifications.
  • Initiate and maintain ongoing contact with a variety of business and industry.
  • Representatives and job placement/training agencies to promote programs for participant placement.
  • Make cold calls to potential employers and explain the benefits and employment.
  • support services provided by OBT programs to employers.
  • Source job leads via the internet, agencies, and other resources.
  • Refer qualified participants to employers and conduct necessary follow-up after placement.
  • Maintain case files (both electronic and paper) for each participant assessed.
  • Maintain case files of sample assignments/projects/tests for each participant.

Program Support

Support OBT’s Medical Administrative Assistant (MAA) program.

  • Serve as subject matter expert in healthcare attending monthly industry networking events, webinars, meetups, and job fairs.
  • Supporting our Adult Employment services across sectors through job development and job matching.
  • Build and maintain a diverse portfolio of employers in the healthcare sector who have entry- to mid-level growth job opportunities.
  • Facilitate work readiness classes that include resume writing, mock interviews, and soft skills training.
  • Assist with customizing participant resumes after each cohort to make more marketable for specific employers.
  • Conduct individual work ready assessments and career advisement.
  • Meet with participants on a bi-weekly basis to present job opportunities and possible matches.
  • Provide job interview prep for participants before sending out to an interview.
  • Execute outcome referral process to ensure participants receive a high level of support from pre-to-post hire.
  • Maintain case notes of all interactions with participants via relationship management software, Salesforce.
  • Attend all program case conference meetings to ensure participants are fully supported and employment plan is executed.
  • Provide labor market information to OBT staff and the MAA program participants.

Education and Experience

  • Bachelor’s degree preferred.
  • Minimum of 4 years previous workforce development or social services experience and experience working opportunity youth is strongly preferred, or other relevant experience.


  • Highly knowledgeable about the methods of job development and client placement.
  • High degree of patience, and social, communication and time management skills.
  • Ability to work effectively with a diverse population of participants with different obstacles to employment.
  • Ability to establish positive relationships with program participants, employers and other Community-Based Organizations.
  • Proficient in use of basic office software (Word, Excel, PowerPoint) will also be helpful.

Why You Should Join Us

  • Salary $50k + full benefits package
  • We are a passionate and motivated staff excited to propel NYC’s young adult communities