Intake/Data Entry Associate
(Full-Time)

Location: Brooklyn, NY 
Position Code: 91STF

Opportunities for a Better Tomorrow (OBT) celebrates its 35th Anniversary, we are looking for an energetic, passionate and dedicated Intake/Data Entry Associate to provide administrative support to both our Jobs to Build On (JtBO) program and our Salesforce team. Reporting to the Vice President of Programs & Impact, the Intake/Data Entry Associate is responsible for reviewing applications for program eligibility, screening clients for appropriate job matching, data entry into funder’s database, and providing assistance to the Salesforce Support Specialist. The Intake/Data Entry Associate position is ideal for a professional who has exceptional attention to detail, strong interpersonal skills and possesses excellent computer skills.

Who We Are and Where We Are Going:
OBT, a premier Workforce Development organization in NYC, is in the process of developing its next phase of growth, focused on expanding employment opportunities for our clients. Founded in 1983, we have established a proven track record as a strong community-based organization. We have assisted thousands of NYC opportunity youth and adults gain critical skills and obtain employment. As a leading Workforce Development training not-for-profit, OBT provides a training program that balances high accountability and high support, with the goal of developing self-sufficiency and providing access to quality career pathways. We are excited to continue to develop on our strong foundation and demonstrated success while meeting the challenges and opportunities of the modern workplace

Specific Duties:

  • Review applications for completeness and collect eligibility documentation
  • Conduct intakes with potential applicants to determine eligibility for services
  • Schedule appointments for eligible JtBO clients to meet with Job Developers
  • Enter all JtBO client information into funder’s database
  • Maintain relationships with Job Developers across the agency to leverage support for direct job placement assistance
  • Provide Job Developers with retention milestone data and assist in collecting required documents
  • Prepare monthly JtBO performance report to be submitted to Accounting
  • Assist Salesforce Support Specialist on all projects related to data entry, data maintenance, and data analysis at all OBT sites
  • Assist in managing Salesforce database system
  • Assist in quality assurance checks for data uploads and exports
  • Assist in creating and updating reports and dashboards
  • Assist in the cross-program coordination of data collection for entry into Salesforce
  • Assist in Salesforce training and providing technical support
  • Perform all other appropriate duties assigned by the supervisor

Qualifications:

  • Associate’s Degree and clerical work experience
  • Proficiency in Microsoft Office Suite
  • Previous experience with Salesforce or other CRM database preferred
  • Good communication skills
  • Ability to obtain and submit required documentation and enter data in a timely and accurate manner
  • Ability to work well independently and as part of an interdisciplinary diverse team
  • The candidate must be willing to travel to all OBT locations across multiple boroughs.

Why You Should Join Us:

  • Competitive salary and full benefits
  • Challenging, fulfilling and fast-paced work environment
  • Company events and outings (ongoing professional development; coaching, staff retreats)
  • Passionate and motivated staff excited to propel NYC’s youth and adult communities
  • Equal Opportunity Employer

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