Human Resources and Operations Assistant

Location: Remote to Onsite (Brooklyn, NY) 
Position Code: LUHEH

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. OBT’s programs operate out of multiple locations and serve as a bridge to economic opportunity for youth, individuals, and families in underserved communities. Through various sector-based pathways, we offer programming that extends from high school equivalency programming to industry-certified training. OBT is funded through a mixture of government contracts, corporate and foundation grants, and private contributions.

Position Summary
OBT is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. The Human Resources and Operations Assistant will incorporate these values into work that helps develop an inclusive and welcoming workplace for all OBT staff. Duties include performing both HR-specific and administrative tasks and services to support effective and efficient operations of the organization’s human resources function. Work may include providing support on special projects for the Finance department.

Essential Responsibilities and Duties

  • Maintains the integrity, confidentiality and up-to-date human resource files, records, and documentation.
  • Provides administrative support for hiring processes: applicant review tracking; coordinating and facilitating the interview process; and applicant communications.
  • Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior- level HR staff or management.
  • Processes enrollments, changes, and terminations of participants in benefit plans and programs.
  • Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
  • Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
  • Conducts or assists with new hire orientation.
  • Proactively identify opportunities to develop processes for improved efficiency, coordination, and communication.
  • As needed, research best practices and conduct benchmarking projects.
  • Expand knowledge of HR field through participation in webinars and trainings.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Belief that through education, training, and support is a path to breaking the cycle of poverty and inequity
  • Commitment to promoting diversity, equity, and inclusion.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Strong oral and written communication skills.
  • Strong administrative and organizational skills, with an emphasis on time management and the ability to plan, organize and implement various activities.
  • Excellent organizational skills and attention to detail.
  • Working knowledge of ADP Workforce Now, strongly desired.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • Degree in Human Resources Management or a related field preferred.
  • Prior related office experience in HR required.

Why You Should Join Us:

  • $25 per hour; 21 hours per week
  • Growth orientated, entrepreneurial work environment that pairs high accountability with high support
  • We are a passionate and motivated staff excited to propel NYC’s young adult communities

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