Director, People Relations

Location: Brooklyn, NY (Hybrid Work Model)
Position Code: 91STF
Salary Range: $80,000 – $90,000/year

Opportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision to strengthen the workforce by serving as a bridge to economic opportunity for individuals in underserved communities is critical for economic recovery. Through our skills-based training, education, and direct job placement, we build upward economic mobility for out-of-school and unemployed youth and adults and provide the skills necessary to gain a competitive edge in the job market. Through our principles of accountability, confidence, and professionalism, we emphasize Values of Integrity-Respecting our commitments, personally and professionally, Excellence-Pushing one another to be our very best and Empowerment-Positive change begins with us. Our commitment to fostering and maintaining a work environment where diversity, equity, and inclusion are woven into our organizational DNA.

Diversity & Racial Equity Mission Statement: We recognize that structural racism, discrimination, systems of power, and other forms of oppression, give privilege and access to resources, lead to inequities, and have contributed to persistent disparities.  OBT is on an intentional journey to champion and operationalize the values of racial equity, diversity, and inclusion into our organization and the communities we serve. We strive to sustain a culture where all individuals can thrive and feel a sense of belonging, especially those whose voices and experiences have been historically marginalized. We commit our work to breaking oppressive barriers and serving as a bridge to sustainable economic opportunities that will build and strengthen an equitable workforce.

Diversity, Equity, Inclusion, Accessibility & Belonging (DEIA&B) Statement: We value individual differences and the benefits diversity and inclusion bring to our organization. It enables us to effectively grow by developing respected representation in the communities OBT serves while giving back through our personal experiences and efforts thereby adding immediate value. We understand that diversity is not simply about people who represent the full spectrum or ethnicities, national origins, ages, sexual orientation, gender identity, beliefs, religions and faith, cultures, socio-economic backgrounds and levels of physical ability; it also involves our ability to being open-minded and creating balance within OBT as an organization. Within our diversified workforce, we see our differences as assets, not liabilities and intentionally prioritize methods to enhance our DEIA&B journey. OBT realizes that diversity is an important issue for our organization, but we also realize that it is not enough to hire people with the differences mentioned above. Everyone needs to feel like they are truly welcome, safe and free to be themselves in the workplace. We are establishing a sense of belonging and inclusion, so we can ensure that all employees, regardless of their background and experiences, are connected with equal opportunities and create a healthier, more successful future together.

Please note: In accordance with NYC Mayoral Executive Order and mandate, OBT requires that all newly hired employees provide proof of at least one dose of the COVID-19 vaccination upon hire and proof of full vaccination within 3 – 6 weeks after having received the 1st dose. Please contact with questions.

Position Summary:
The Director, People Relations is a critical leader who will have the opportunity to help shape our organizational culture and future success. We are seeking an equity-focused leader committed to continuous improvement, with a vision for and experience in recruiting, developing, and retaining a skilled, diverse, and inclusive workforce, representative of the communities we serve.

Reporting to the Chief Operating Officer (COO), the Director, People Relations will lead the organization’s people-centered processes and protocols and the physical and virtual structures that support work across the agency. The Director, People Relations will work in partnership with the Executive Team to manage Human Resources department that is the foundation of the organizational infrastructure and support optimal program operations. This role is equal parts strategy and implementation.

Essential Job Functions and Responsibilities:

People Relations

Strategic Planning:

  • Provide strategic partnership as a member of OBT’s Executive Leadership team to assess organizational health, develop our organizational growth plan, and ensure ongoing capacity building across all levels of the
  • Design strategies and cultivate partnerships to ensure hiring and development of a diverse workforce that reflects the communities OBT serves.
  • Collaborate with the Chief Strategy Officer (CSO) & Chief Program Officer (CPO) to support Program and Site Directors in organizing teams to thrive in a new blended environment of in-person and remote working and

Recruitment & Onboarding:

  • Cultivate and maintain partnerships with local and regional organizations, networks and higher education institutions that can support the creation of talent pipelines reflective of the communities that OBT
  • Implement an employee recruitment and hiring process that is inclusive of relevant stakeholders in the organization; maximizes external relationships, particularly with networks of traditionally underrepresented groups; and consistently works to reduce barriers in applying to and engaging in OBT’s hiring process.
  • Partner with Program & Site Directors to facilitate thorough and streamlined hiring processes that include a variety of stakeholders representative of respective teams.
  • In collaboration with the Chief Strategy Officer (CSO) & Chief Program Officer (CPO), ensure alignment between candidate expertise and programmatic needs and/or requirements.
  • In partnership with the Chief Strategy Officer (CSO) & Chief Program Officer (CPO) and Supervisors, develop comprehensive onboarding plans across functional teams to ensure that new team members can effectively transition into their roles in the organization.
  • In collaboration with the Chief Strategy Officer (CSO) & Chief Program Officer (CPO), and in consultation with the President/CEO, craft an annual organizational plan for staff development at all levels.

Performance Management:

  • Oversight of a comprehensive performance management system, including
    • Annual and interim reviews for
    • Provide direct support and coaching for supervisors in navigating performance conversations with staff.
    • Develop a system formalizing recognition of staff accomplishments and
    • Develop a framework to identify, assess, and develop internal talent through coaching, professional development, and leadership opportunities.
    • Create and implement a plan to support organizational culture building by implementing regular team surveys, feedback systems, and individual team member performance.
    • Support supervisors in managing and understanding performance data to implement professional development and related strategies.
    • Lead the codification of OBT’s compensation structure and its connection to performance, including external benchmarking and oversight of its implementation across the organization.

Employee Benefits:

  • Plan and direct implementation and administration of employee benefits programs such as health insurance, life insurance, employee assistance program, tax sheltered annuity program and other plans.
  • Evaluate and benchmark benefits services, coverage, and options available through insurance and investment companies to determine programs that best meet the needs of the This includes negotiating and contracting with benefits plan providers, and vendors for services, premiums, and administration.
  • Lead benchmarking, assessment, and recommendation of OBT’s benefits offerings to ensure competitiveness in the market.
  • Manage annual open enrollment for health insurance and other benefits, COBRA notifications and enrollments with the Sr. Direct, Budgets & Contract.

Processes & Procedures:

  • Manage OBT policies, including the Employee Handbook, including updating as required by law and/or organizational needs aligned with the mission and values of the organization, including:
    • The ongoing work of enacting values and behaviors that espouse Diversity, Equity, &
    • The shift to a blended organization consisting of remote and in-person
  • In collaboration with the Executive Leadership team, design and help coordinate organizational learning opportunities that support OBT’s evolution into a “learning organization”. This includes learning grounded in embodying Diversity, Equity, and Inclusion, particularly attending to how this manifests in OBT’s programming and organizational culture.
  • Ensure compliance and staff trainings are conducted according to best practices and as regulated by federal, state, and local law; this includes building organizational capacity to adapt to a blended environment and ensuring accessibility for staff and program participants.
  • Oversight of ADP and maintaining communication and data-sharing with payroll
  • Supervision of the People Relations Coordinator

Required Education and Experience/Training:

  • Bachelor’s degree
    • Preferred in human resources, business administration, operations management,
  • Experience with ADP payroll
  • At least 6 years of progressive experience in talent management, employee relations, workforce planning, compensation, Corporate Social Responsibility and/or Diversity & Inclusion
  • Strong/expert understanding of and familiarity with local, state, and federal employment
  • Demonstrated progressive leadership in a diverse
  • Demonstrated experience in building and working within talent management systems that reflect values of diversity, equity, and inclusion.


  • Experience with performance management
  • Proficiency using
  • Experience working in an extremely dynamic, fast-paced, results-oriented environment; ability to prioritize and complete multiple projects simultaneously.
  • Professional certification (SHRM-SCP or SPHR).

Knowledge, Skills and Abilities:

  • Driven by values grounded in equity and economic
  • High emotional intelligence and emotionally mature team
  • Strong collaborator who values giving and receiving
  • Straight-forward with strong work ethic and high
  • Evidence-based, adaptable problem solver, thoughtful and demonstrates good judgment and strong decision- making skills.
  • Approaches work from a coaching stance, in service of building leadership capacity at all levels of the
  • Knowledge of a wide range of analytical tools allowing to handle big data volume to analyze
  • Demonstrated ability to facilitate towards goals and outcomes with interdisciplinary and diverse
  • Strong organizational and project management skills with high attention to

Other Qualifications:
These are the skills & attributes that all OBT employees need in order to meet the expectations of each other, our participants, and our partners.

  • Communicate with Clarity – Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
  • Work with Purpose – Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
  • Drive to Decision – Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for mission outcomes.
  • Own the Outcome – Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.