Customized Training Program Associate (Part-Time)

Location: Onsite, Brooklyn, NY
Part-Time/Non-exempt – 20 hours/week

Position Code: 843SW

Position Summary
The Customized Training Program Associate will provide administrative support and assistance to participants and staff members within the customized training department.

Essential Duties and Responsibilities

  • Assist with the customized training process for young adults to effectively transition to employment through customized training completion and employment preparation.
  • Assist with the facilitation of customized training workshops that help participants build social emotional, occupational, and work readiness skills.
  • Ensure that all data entry and initial tracking remain current and consistent with contract requirements.
  • Conduct pre-screening, application intake assessments and ensure that all required eligibility documentation for enrollment is collected and filed appropriately.
  • Enter case notes in funder database and OBT’s internal database (Salesforce) to indicate individual and programmatic progress.
  • Participate in ongoing professional development to continuously improve professional confidence and increased efficiency.
  • Perform other appropriate duties as assigned by supervisor.

The Customized Training Program Associate at OBT is expected to have the following professional and personal qualities, skills, and characteristics:

  • Belief that workforce development and equity are inextricably linked and have a passionate commitment to OBT’s mission and vision.
  • Possess a passion to work with opportunity youth.
  • Strong communication, interpersonal and conflict de-escalation skills.
  • Able to manage competing priorities in a human-focused performance-based environment.
  • Adept problem solver who brings energy and enthusiasm to the work.
  • Proficient in Microsoft Office; database management–i.e., Salesforce and/or PTS preferred.

Education and Experience

  • High School Diploma or High School Equivalency required; Bachelor’s degree or equivalent in social work or human services related field preferred;
  • Minimum 2 years of administrative/customer service experience preferred.
  • Proficient in computer technology, including Microsoft Office, Excel, data entry skills and knowledge of Customer Relationship Management systems.

Why You Should Join Us:

  • $20/hour
  • Passionate and motivated staff excited to propel NYC’s youth and adult communities.