Child Care Navigator

Location: Brooklyn, NY (Hybrid Work Model)
Position Code: JQULC
Salary Range: $45,000 – $50,000/year

Position Summary:
The Train & Earn (T&E) Program is a career pathways program for youth and young adults ages 16-24 that provides work readiness support, occupational skills training, and employment services, along with supportive services such as High School Equivalency (HSE) classes, paid internships, access to post-secondary education and sector-based credential training. Under the Program Director, the Child Care Navigator will be responsible for providing supportive counseling and case management services, for up to 25 young adult parents and participants as needed, in the Train and Earn Program. The Child Care Navigator is responsible for facilitating parenting and wellness workshops, connecting youth with family plan resources, and supporting the youth overall success in the program.

Essential Job Functions and Responsibilities:

  • Provide strength-based coaching and barrier resolution to primarily young adults parents at all phases of the Train and Earn model.
  • Supporting parents in the enrollment process to early childhood facilities.
  • Maintain case tracking, case conferencing, and group supervision models to assure that young adults and staff are holistically supported.
  • Provide case management and crisis management as required.
  • Play a key role in the development of those participants who are parents by providing guidance, emotional support, and assistance with family management.
  • Attend relevant professional development and provide referrals for external training for staff.
  • Facilitate essential skills workshops.
  • Monitor the flow of young adults throughout program components.
  • Developing and facilitating career planning and support transition to outcome activities.
  • Enter and track data in all relevant systems.
  • Develop and facilitate retention events for participants.
  • Engage participant stakeholders, such as families and community partners to ensure the best outcomes for youth.
  • Monitor and facilitate intakes, outreach, and ongoing participant assessments throughout the program.
  • Assist the program team with community outreach and program promotional activities.
  • Performing all other appropriate duties as assigned by the Mental Health Counselor and Program Director.

Knowledge, Skills, and Abilities:

  • The ability to successfully counsel/case manage young adults.
  • Possess a demonstrated set of resources for referral and crisis management skills.
  • Develop programmatic systems for supportive services.
  • Manage and prioritize tasks in a fast-paced setting.
  • Lead by example and model integrity.
  • Value and cultivate a learning environment.
  • Embody a growth mindset.

Education and Experience/Training:

  • Bachelor’s degree required.
  • At least two years of counseling/case management experience.
  • Experience in workforce programs a plus.
  • Experience working with opportunity youth.

Other Qualifications:  These are the skills & attributes that all OBT employees need in order to meet the expectations of each other, our participants, and our partners.

Communicate with Clarity – Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

Work with Purpose – Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

Drive to Decision – Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for mission outcomes.

Own the Outcome – Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.