Child Care Navigator

We value the diversity of the people we hire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, or veteran status.

Please note: In accordance with NYC Mayoral Executive Order and mandate, OBT requires that all newly hired employees provide proof of at least one dose of the COVID-19 vaccination upon hire and proof of full vaccination within 3 – 6 weeks after having received the 1st dose. Failure to provide proof of a second dose will result in being placed on unpaid leave immediately. Please contact with questions. 

Location: Brooklyn, NY (Remote to Onsite)
Position Code: JQULC

Position Summary
Reporting to the program director, the Child Care Navigator (CCN) supports young adult program participants ages 16-24, and some of whom are parents, with navigating the path to obtaining their High School Equivalency (HSE) or other recognized certification (i.e., customer service or Microsoft Office Specialist).

The CCN works determined to help participants achieve program performance goals offering a collaborative process that consists of intensive case management, supportive counseling, and advocacy for services to meet their individual and family needs, especially around child care when necessary.  Program participants will receive help from the CCN with locating suitable child care, verifying child care program vacancies, and will be provided with education on child care licensing requirements, understanding indicators of quality care, and understanding child care program contracts.

Essential Duties and Responsibilities

  • Establish and document program goals for participants as well as assess progress towards goals every 90 days; adjust the process to meet individual participant needs.
  • Play a key role in the development of those participants who are parents by providing guidance, emotional support, and assistance with family management.
  • Provide effective academic guidance to individual or up to 30 participants to enhance their learning engagement.
  • Involve participants in the assessment of the quality of programming and identify actual or potential issues.
  • Monitor program progress, and enter case notes and efficiently maintain program-based outcomes in internal and external databases, e.g., Salesforce and PTS.
  • Establish and facilitate workshops, and other learning projects services for the participants.
  • Leverage an 8-week pathway from education-to-employment program model that has a focus on developing high in-demand occupational skills.
  • Develop clubs or organize groups that tackle literacy, employment and educational skills, and encourage parental and community involvement.
  • Formulate and foster close and lasting community partnerships and relationships.
  • Coordinate and administer community-style discussions and presentations aimed at supporting wealth building as a life skill.


  • Passion for OBT’s mission.
  • Possess a passion for working with Opportunity Youth.
  • Bachelor’s degree or equivalent in social work or human services or related field preferred.
  • Minimum of 2 years of case management experience required.
  • Experience working with young adults or equivalent experience in social work or human services related field, preferred.
  • Knowledge of workforce and positive youth development.
  • Strong communication, interpersonal, crisis intervention and conflict de-escalation skills.
  • Experience in facilitating workshops.
  • Proficiency in computer applications, including Word, Excel, and data strong entry skills.
  • Be highly organized and able to manage/prioritize multiple tasks in a high-paced environment.
  • Be able to model calm and professionalism while engaging with a variety of stakeholders including young adults, employers, and community partners.

Why You Should Join Us

  • Salary is $48k – $50k plus full competitive benefits
  • We are a passionate and motivated staff excited to propel NYC’s young adult communities

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