Case Manager

Location: Brooklyn, NY (Hybrid Work Model)
Position Code: BX0SV

Position Summary:

OBT is looking for a youth-focused, dedicated Case Manager to join our Advance and Earn Program team.  Reporting to the Support Services Supervisor, the Case Manager will be responsible for providing counseling and case management services to a minimum of 19 participants at all stages of the Young Professional’s Institute (YPI) program in Advance and Earn.

In partnership with the Department of Youth and Community Development, OBT launched the Advance and Earn Program in 2020. The program, a unit of OBT’s Young Professional Institute, helps opportunity youth, those young people between the ages of 17 and 24 who are neither enrolled in school nor participating in the job market, further their career prospects through comprehensive High School Equivalency (HSE) test preparation, employer-recognized trainings, credentials and certifications, and paid internships.  There are 3 main components of the program: contextualized academic programming, comprehensive HSE and work-based learning, and sector-focused advanced training.

Essential Job Functions and Responsibilities:

  • Provide strength-based case management and counseling to young adults at all phases of the Advance and Earn model.
  • Maintain case tracking, case conferencing and group supervision models to assure that young adults and staff are holistically supported.
  • Participate in clinical supervision.
  • Provide case management and crisis management as required.
  • Attend relevant professional development and provide referrals for external training for staff.
  • Develop and facilitate essential skills workshops.
  • Monitor the flow of young adults throughout program components.
  • Enter and track data in all relevant systems.
  • Input case notes and participant assessments.
  • Participate in all team meetings, required trainings, and case conferences.
  • Work cohesively with an interdisciplinary team to provide multi-tiered interventions.
  • Monitor and track student attendance.
  • Develop and facilitate retention events for students.
  • Engage participant stakeholders, such as families and community partners to ensure best outcomes for youth.
  • Monitor and facilitate intakes and ongoing student assessments throughout program.
  • Other assignments as needed in support of supervisor and managers.

Knowledge, Skills and Abilities:

  • Belief that workforce development and equity are inextricably linked and have a passionate commitment to OBT’s mission and vison.
  • Be proactive in identifying resources for referral and crisis management assistance.
  • Demonstrated ability to work with internal and external partners.
  • Be driven to create a strong culture of high accountability and high support.
  • Lead by example and model integrity.
  • Value and cultivate a learning environment.
  • Embody a growth mindset.


Education and Experience/Training:

  • Bachelor’s degree required.
  • Minimum of 2 years of case management experience required.
  • Experience:
    • working with opportunity youth.
    • in workforce programs a plus.
    • conducting client intakes and interviews.
    • in developing and monitoring case notes and client assessments.

Schedule: 11am – 7pm

Other Qualifications:  These are the skills & attributes that all OBT employees need in order to meet the expectations of each other, our participants, and our partners.

Communicate with Clarity – Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

Work with Purpose – Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

Drive to Decision – Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for mission outcomes.

Own the Outcome – Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

Why You Should Join Us:

  • We are a passionate and motivated staff excited to propel NYC’s youth and adult communities.
  • Salary $42,000 – $45,000 plus benefits that include generous paid time off with summer Fridays and a winter break, 403(b) retirement plan, and medical, dental, vision plans.